1. About these terms
These Terms of Service (“Terms”) govern your access to the Tanral website, application and related services that link to them (“Service”). “Tanral”, “we”, “us” and “our” refer to the provider of the Service under the Tanral brand. Contact us at support@tanral.com.
By creating an account or using the Service after being presented with these Terms, you agree to them. If you do not agree, do not use the Service. Our Privacy Policy separately explains how personal information is handled; acceptance of these Terms does not replace any consent required by law.
2. Eligibility and your account
You must be at least 18 and legally able to enter into this agreement. If you use Tanral on behalf of an organisation, you must have authority to bind it and authorise the activities you perform. Provide accurate account information, protect your credentials and promptly report suspected misuse.
You may sign in using supported email authentication or Google sign-in. You remain responsible for protecting the third-party account you use. Keep access personal to authorised users and do not share credentials or attempt to enter another person’s workspace. We may require verification or restrict access to protect accounts.
3. Current preview and availability
Tanral is currently in development. The available preview includes authentication and an account activity dashboard, with an optional labelled sample event. A sample event does not perform Agent work. Planned connectors, memory features and Agent execution are not included unless actually made available to you.
The preview uses real cloud accounts and stored application records. It may be interrupted, changed or discontinued, and test data may need to be reset. Do not rely on it as your sole record system or for critical operations; keep independent copies of information you need. We will handle personal information as described in the Privacy Policy and applicable law, including when the preview changes.
4. Permitted and prohibited use
Subject to these Terms, you may use the Service for lawful personal or internal business purposes within the features and access limits made available to you. You must have the rights and permissions needed for information you provide and for any actions you authorise.
Do not use the Service to:
- Break the law, infringe intellectual property or privacy rights, impersonate others, or obtain information without authority.
- Distribute malware, steal credentials, bypass access controls, attack the Service, or disrupt other users.
- Send unlawful spam, conduct fraud or deception, harass people, or facilitate harmful or discriminatory activity.
- Submit secrets or regulated sensitive data to a feature that is not expressly designed and agreed for that use.
- Use the Service in safety-critical operations where a failure could cause death, physical injury or serious damage.
- Evade usage limits, resell access without permission, or reverse-engineer the Service except where applicable law permits.
If you discover a vulnerability, report it privately to support@tanral.com and avoid accessing or disclosing another person’s data.
5. AI, Agents and your authorisation
If AI or automation features become available, their outputs may be incomplete, inaccurate or unsuitable for your circumstances. You must evaluate outputs and review consequential actions before relying on them. They are not a substitute for qualified legal, medical, financial or other professional advice.
Connecting an external account or enabling an Agent requires your authority to access the relevant data and perform the relevant actions. Limit permissions to what the task needs, obtain necessary permissions from other people, and respect third-party terms. The permissions presented in an actual feature determine its access; these Terms do not by themselves authorise access to your inbox, files or other accounts.
We do not promise every automation will succeed, that AI outputs will be unique, or that a third-party service will remain available. The current preview does not execute external Agent actions. Additional feature-specific terms may be presented before such features are enabled.
6. Your content and our intellectual property
You retain the rights you have in content you provide. You grant Tanral only the permission needed to host, process, transmit and display that content to provide, secure and support the Service as described in these Terms and the Privacy Policy. This is not a transfer of ownership or a general licence to sell your content or train AI models on it.
Where the Service generates outputs, you may use them subject to applicable law, the rights of others and any feature-specific terms disclosed before use. We do not guarantee that an output is eligible for copyright protection or free of third-party rights.
Tanral’s software, interface, branding and related materials remain the property of their respective rights holders. You may not copy or use them beyond the access granted here or permissions available under law. You may send feedback voluntarily; we may use suggestions to improve the Service without an obligation to compensate you, but this does not permit unrelated use of personal information or confidential content.
7. Third-party services
Optional Google sign-in, hosting infrastructure and any supported integrations involve third-party providers. Your use of a third party’s services remains subject to its own terms and privacy practices. Tanral is not endorsed by Google or another provider merely because an integration is offered.
You can disconnect an integration through the controls available from that provider. Disconnection may prevent features from working and does not automatically remove records already stored by Tanral. See the Privacy Policy or contact us to request deletion.
8. Fees and future plans
The current development preview does not collect payments or create a paid subscription. We will not charge you solely for creating a preview account or joining the waitlist. If paid features are introduced, their price, billing period, usage limits, renewal and cancellation terms will be presented before you choose a paid plan or incur a charge. These Terms do not authorise automatic enrolment in a future paid plan.
9. Suspension, stopping use and deletion
You can stop using Tanral at any time. To request account deletion, email support@tanral.com; the current preview has no self-service deletion screen. Signing out or removing Google access does not itself delete your Tanral records.
We may suspend or terminate access when reasonably necessary to address a breach of these Terms, security risks, unlawful use, legal requirements or discontinuation of the Service. Where appropriate and lawful, we will provide notice and an opportunity to address the issue. Urgent security or legal action may require immediate restrictions. Data handling after termination remains subject to the Privacy Policy and applicable law.
10. Disclaimers and responsibility
To the extent permitted by applicable law, the development preview is provided on an “as available” and “as is” basis, without a promise of uninterrupted operation, fitness for a particular purpose, accuracy of AI results or compatibility with every third-party service. No service-level commitment applies unless separately agreed in writing.
To the extent permitted by law, neither party is responsible to the other for indirect or consequential losses, such as lost profits, business opportunities or expected savings, arising from use of the Service. Nothing in these Terms excludes or limits responsibility for fraud, wilful misconduct, death or personal injury caused by negligence, or any liability or consumer right that cannot lawfully be excluded or limited. Each party remains responsible for its conduct as required by applicable law.
11. Changes to the Service and these terms
We may improve or change the Service and update these Terms. The effective date identifies the current version. We will give additional notice of material changes where required, and seek agreement where applicable law requires it. Changes do not retroactively remove rights that have already accrued. If you disagree with an update, you can stop using the Service and request account deletion.
12. Applicable law and resolving concerns
Contact support@tanral.com first so we can try to resolve a concern. These Terms do not require mandatory arbitration, waive rights to a competent court, or remove mandatory consumer protections. Applicable law determines the governing law and available courts where no separate valid written agreement specifies them.
If part of these Terms is unenforceable, the remaining provisions continue to the extent lawful. Any separate written agreement signed with the Service provider controls to the extent it expressly conflicts with these Terms. Questions or notices about these Terms may be sent to Tanral at support@tanral.com.